“I don’t really care if you’re sorry…”

That's what a young lady said to me once as I was trying to assist her with a pressing issue.  She was stressed, frustrated, annoyed, and any other word that you can think of that means she was not happy.  I thought that telling her how sorry I was would buy me some points so … Continue reading “I don’t really care if you’re sorry…”

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Service is as service does. No, really!

Some friends and I were having lunch one day when our conversation turned, as it often does, to the subject of career choices. In my experience, these types of conversations generally involve two types of people, ones who wish to defend who they have become in the work-a-day world, and ones who wish they had … Continue reading Service is as service does. No, really!